Privacy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information.

Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and the requesting provider.

Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.

Contact

Controller

If you wish, you may contact us. The controller responsible for data processing is:

FRENCHMAN GmbH
Südstraße 40
49086 Osnabrück
Germany
Phone: +4954150797431
Email: mail@frenchman.eu

Customer-Initiated Contact via Email

If you contact us by email on your own initiative, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of handling and responding to your contact request.

If the contact serves the implementation of pre-contractual measures (e.g. consultation in case of purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in handling and responding to your inquiry. In this case, you have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR.

We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact.

If the contact serves the implementation of pre-contractual measures or concerns an already concluded contract, this processing is based on Art. 6 (1) lit. b GDPR. If the contact is made for other reasons, processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in handling and responding to your inquiry. You have the right to object at any time. Your email address is used only to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing.

Use of Calendly

We use the appointment booking function “Calendly” of Calendly LLC (BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA).

When using this function, we collect and process your personal data (first and last name, email address, telephone number, message text) only to the extent provided by you. Data processing serves the purpose of scheduling appointments and improving user convenience.

Calendly uses technologies such as cookies. Among other things, IP address, date and time of page access, device model, browser information, operating system, and location may be collected and transmitted to Calendly.

Your data may be transferred to third countries such as the USA. An adequacy decision exists for the USA under the Trans-Atlantic Data Privacy Framework (TADPF). Calendly is certified under the TADPF.

Processing of your personal data for appointment booking is based on Art. 6 (1) lit. b GDPR. The use of cookies is based on your consent under § 25 (1) TDDDG in conjunction with Art. 6 (1) lit. a GDPR. You may revoke your consent at any time.

Further information: https://calendly.com/privacy

Customer Account and Orders

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. Processing serves to improve your shopping experience and simplify order processing. Processing is based on Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time. Your customer account will then be deleted.

Collection, Processing and Disclosure of Personal Data in Orders

When placing an order, we collect and process your personal data only as necessary to fulfill and process your order and handle inquiries. Provision of data is required for contract conclusion. Processing is based on Art. 6 (1) lit. b GDPR.

Your data may be disclosed, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers, and IT service providers. Data transfer is limited to the minimum necessary.

Website Logo for Google Customer Reviews

Our website includes the Google Customer Reviews logo of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

The integration serves to display the number and results of reviews received via Google and to advertise participation in the program.

Google uses cookies and may process your IP address. Data may be transferred to the USA. An adequacy decision exists under TADPF. Google is certified under TADPF.

Processing is based on your consent under § 25 (1) TDDDG in conjunction with Art. 6 (1) lit. a GDPR. Consent may be revoked at any time.

Further information:
https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html
https://policies.google.com/privacy

Newsletter

We use your email address to send newsletters only if you have expressly consented. Processing is based on Art. 6 (1) lit. a GDPR. You may revoke consent at any time.

After unsubscribing, your email address will be removed from the distribution list. It may be stored in a blacklist based on Art. 6 (1) lit. f GDPR to prevent future mailings. You may object at any time.

Availability Notifications

If an item is temporarily unavailable, you may enter your email address to be notified once. Processing is based on Art. 6 (1) lit. a GDPR. You may revoke consent at any time. Your email address will then be removed.

Use of an External Merchandise Management System

We use a merchandise management system for contract processing. Personal data collected during ordering is transmitted to:

JTL-Software-GmbH
Rheinstr. 7
41836 Hückelhoven

Processing is based on Art. 6 (1) lit. b GDPR.

Payment Service Providers

Use of PayPal Express

We use PayPal Express (PayPal (Europe) S.à.r.l. et Cie, S.C.A., Luxembourg). Data processing serves to enable payment via PayPal Express. Processing is based on Art. 6 (1) lit. f GDPR and Art. 6 (1) lit. b GDPR.

Further information:
www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Check-Out

When selecting PayPal Check-Out, payment data is transmitted to PayPal. Processing is based on Art. 6 (1) lit. b GDPR. Cookies may be used based on Art. 6 (1) lit. f GDPR.

Credit checks may be performed based on Art. 6 (1) lit. f GDPR.

Further information:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of Stripe

We use Stripe Payments Europe Ltd., Dublin, Ireland. Payment data is transmitted to Stripe to fulfill the contract. Processing is based on Art. 6 (1) lit. b GDPR.

Stripe may conduct credit checks based on Art. 6 (1) lit. f GDPR.

Further information:
https://stripe.com/de/privacy

Our website uses cookies. Cookies are small text files stored on your device.

You have full control over cookie use through your browser settings. Already stored cookies can be deleted at any time.

Technically necessary cookies are used on the basis of § 25 (2) TDDDG and Art. 6 (1) lit. f GDPR to ensure functionality and security.

You may object to processing based on Art. 6 (1) lit. f GDPR at any time.

Use of JTL Cookie Consent Tool

We use the cookie consent tool of JTL-Software-GmbH, Rheinstraße 7, 41836 Hückelhoven.

The tool records consent and documents compliance with legal obligations. Processing is based on Art. 6 (1) lit. c GDPR.

Further information:
https://www.jtl-software.de/datenschutz

Google Analytics 4

We use Google Analytics (Google Ireland Limited). Processing serves analysis and marketing purposes.

Data may include IP address, usage data, click path, device information, location, and purchase activities. IP addresses are anonymized within the EU/EEA.

Processing is based on Art. 6 (1) lit. a GDPR (consent). Data may be transferred to the USA under TADPF.

Further information:
https://policies.google.com/privacy

Microsoft Clarity

We use Microsoft Clarity (Microsoft Ireland Operations Limited).

The tool records user interactions such as mouse movements, scroll behavior, and clicks (heatmaps). Processing is based on consent under Art. 6 (1) lit. a GDPR.

Data may be transferred to the USA under TADPF.

Further information:
https://privacy.microsoft.com/de-de/privacystatement

Meta Pixel

We use Meta Pixel (Meta Platforms Ireland Limited).

Processing serves targeted advertising and conversion statistics. Processing is based on Art. 6 (1) lit. a GDPR (consent). Data may be transferred to the USA under TADPF.

Further information:
https://www.facebook.com/privacy/policy/

Google Ads Conversion Tracking

We use Google Ads Conversion Tracking. Processing is based on Art. 6 (1) lit. a GDPR (consent). Data may be transferred to the USA under TADPF.

Further information:
https://www.google.de/policies/privacy/

Microsoft Advertising

We use Microsoft Advertising for marketing and conversion tracking. Processing is based on Art. 6 (1) lit. a GDPR (consent). Data may be transferred to the USA under TADPF.

Further information:
https://privacy.microsoft.com/de-de/privacystatement

Google Tag Manager

We use Google Tag Manager. It manages tags for tracking and analytics. The tool itself does not store personal data but may trigger tags that do.

Further information:
https://www.google.com/intl/de/tagmanager/use-policy.html

Händlerbund Member Logo

Our website includes the Händlerbund member logo (Händlerbund e.V., Leipzig). Upon access, log data such as IP address, date, time, referrer, browser, and provider are temporarily stored for 7 days.

Processing is based on Art. 6 (1) lit. f GDPR.

Data Subject Rights and Storage Duration

Storage Duration

After full contract processing, data is stored for the duration of warranty periods and statutory retention periods, then deleted unless further processing was consented to.

Rights of the Data Subject

Under Art. 15–20 GDPR you have the right to access, rectification, erasure, restriction of processing, and data portability.

Under Art. 21 GDPR you have the right to object to processing based on Art. 6 (1) lit. f GDPR and to direct marketing.

Right to Lodge a Complaint

You have the right under Art. 77 GDPR to lodge a complaint with a supervisory authority.

Competent authority:

State Commissioner for Data Protection Lower Saxony
Prinzenstraße 5
30159 Hannover
Germany
Tel.: +49 511 1204500
Email: poststelle@lfd.niedersachsen.de

Right to Object

If processing is based on Art. 6 (1) lit. f GDPR, you may object at any time for reasons arising from your particular situation.

After objection, processing will cease unless compelling legitimate grounds override your interests or processing serves legal claims.

Last updated: 22.10.2024